Key Role

The role will also oversee the progress of operations; liaise with clients and Scarsin Solution Architects/Business Analysts to identify and define project requirements, scope and objectives to implement solutions on Scarsin’s enterprise platform, i2e -Integrated Insight Environment. 

KEY DUTIES & RESPONSIBILITIES

 For assigned projects

• Plans and oversees the end-to-end delivery of assigned projects and ensures delivery within scope, budget and typically fixed timelines.
• Works with clients and Scarsin Solution Architects/business analysts to identify and define project requirements, scope and objectives
• Develops and implements detailed project plans to identify and sequence the activities needed to successfully complete the project
• Assists in determining resource and budget requirements to assess cost estimates, and timelines
• Identifies project risks; to dynamically assess mitigation and contingency plans
• Monitors project delivery against timelines and targeting timely completion of a quality solution
• Applies rigorous change, risk and resource management
• Communicates project status transparently to relevant stakeholders
• Formulates, organizes and monitors client programs - inter-connected projects and coordinates cross-project activities
• Works with Account Executives, Solution Architects and other Program Managers to determine suitable strategies and objectives
• Works with Account Executives to ensure that program projects are within budget and help detail budgets for individual projects
• Resolves projects’ higher scope issues, assessing program performance and continuously aims to maximize client ROIs
• Measures, monitors and delivers program and project performance metrics (delivery and profit) to Scarsin Management and clients
• Ensures clients’ continuing needs are met as the project evolves and business needs
• Works with departmental managers to determine resources (time, money, equipment, etc.) required to complete multiple projects
• Monitors and tracks project’s progress and handles issues that arise by liaising with impacted departments to coordinate program support
• Reports and escalates to management as needed
• Performs various other duties as delegated or deemed appropriate for the success of your projects

 Client Relationship Management

• Develops and maintains effective relationships with clients
• Responsible for resolving issues, managing client expectations, and ensuring client satisfaction
• Maintaining a pulse on organizational, and competitive events that might affect customer engagements
• Assisting in the preparation of quotes and seeking future opportunities with the customers you are working with
• Other duties as assigned

 JOB-RELATED EXPERIENCE: More than three years up to five years

 Knowledge & Skills

• 3 to 5 years of project management work experience
• Solid ability to deliver projects on-time, on-budget and, within specifications
• Solid ability to develop and manage project budget
• Solid ability to mitigate and manage project risks
• Advanced ability to influence, persuade and negotiate to achieve desired outcomes
• Advanced communication and interpersonal skills
• Advanced ability to develop and maintain relationships with project stakeholders
• Advanced ability to manage client relationships and expectations
• A high degree of client service orientation
• Ability to manage vendor relationships and performance
• Computer proficiency in MS Office applications in particular – MS Project, MS Excel, MS Outlook
• Thorough understanding of project/program management techniques and methodologies with previous experience managing multiple high priority projects
• Demonstrated flexibility and adaptability and proven ability to shift focus quickly and frequently to meet the demands of the day, working exceedingly well under pressure
• Proven problem-solving skills with the ability to align tasks and milestones with deliverables and deadlines
• Analytical approach demonstrating an ability to assess requirements and build realistic plans
• Effective time management skills to facilitate the timely completion of projects
• Self-motivated with the ability to work both independently and as part of a cross-functional team
• Excellent client-facing and internal written and verbal communication skills
• Solid organizational skills including attention to detail and multitasking skills
• Proven, motivated self-starter with the ability to lead by example and approach and solve business problems
• Proven ability to work in a collaborative, fast-paced team environment
• Familiarity with commercial biotechnology / pharmaceutical industry is preferred

 Licenses and/or Professional Accreditation

One or more of the following would be considered an asset:

• Project Management Institute Accreditation or in progress
• PMP / PRINCE II certification is a plus